TERMS & CONDITIONS
Last updated: 30 April 2026
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Aleks Jewellers Ltd’s relationship with you in relation to this website. If you do not agree to these terms, you must not use our website.
The term “Aleks Jewellers”, “us”, “we” or “our” refers to the owner of the website, Aleks Jewellers Ltd, a company registered in England and Wales under company number 07177399, whose registered office is 40 London Street, Norwich NR2 1LD. The term “you” refers to the user, visitor or customer of our website.
The use of this website is subject to the following terms of use.
The content of the pages of this website is for your general information and personal use only. It is subject to change without notice.
We make reasonable efforts to ensure that the information contained on this website is accurate and up to date. However, neither we nor any third parties provide any warranty or guarantee as to the accuracy, completeness, reliability, suitability, availability or timeliness of the information, products or services contained on this website.
Product descriptions, specifications, images and pricing are provided for general guidance only. While we aim to ensure accuracy, colours, sizes, finishes and appearance may vary depending on screen settings, photography and the natural characteristics of certain materials such as gemstones, diamonds and precious metals.
Product images are provided for illustration purposes. Some imagery may be digitally enhanced or created using modern design technologies. We make every effort to ensure product descriptions remain accurate, however colours, scale, finishes and appearance may vary.
All products are subject to availability. We reserve the right to withdraw, amend or discontinue products or services without notice.
Placing an order through our website does not constitute acceptance of that order. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order where necessary, including where a pricing error, technical issue, suspected fraud or stock issue has occurred.
Prices shown on this website are displayed in pounds sterling unless otherwise stated and may be changed at any time without notice.
Payments made through our website or by telephone are processed securely through third-party payment providers. We may also offer finance options through third-party finance providers. Any finance agreement is subject to status, eligibility and the separate terms and conditions of the finance provider. Full details can be found on our Finance page.
Delivery, returns, refunds and cancellation terms are set out separately on our Delivery and Returns page, which forms part of these terms and conditions.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, branding, text, images, graphics and logos. Reproduction is prohibited other than in accordance with applicable copyright law or with our prior written permission.
All trade marks reproduced on this website which are not the property of, or licensed to, Aleks Jewellers Ltd are acknowledged where appropriate.
Unauthorised use of this website may give rise to a claim for damages and/or may constitute a criminal offence.
You must not misuse this website by knowingly introducing viruses, trojans, malware, spyware or other harmful material, attempting unauthorised access to our website, servers or systems, or interfering with the operation or security of the website.
From time to time this website may include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse those websites, and we have no responsibility for the content, availability or privacy practices of linked websites.
You may not create a link to this website from another website or document without our prior written consent.
Where you create an account or submit information through our website, you are responsible for ensuring that the details provided are accurate and current.
Your use of this website and any dispute arising out of such use of the website shall be subject to the jurisdiction of the courts of England and Wales, unless consumer law provides otherwise.
DISCLAIMER
The information contained on this website is provided for general information purposes only. While we endeavour to keep the website and its content accurate and up to date, we make no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability or availability of the website or the information, products or services contained on it.
Any reliance you place on such information is strictly at your own risk.
To the fullest extent permitted by law, Aleks Jewellers Ltd shall not be liable for any loss or damage arising from the use of, or inability to use, this website, including indirect or consequential loss or damage. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability which cannot be excluded under applicable law.
We do not guarantee that this website will always be available, uninterrupted, secure or free from bugs or viruses. You are responsible for using appropriate security protections, including antivirus software and secure internet connections.
Every effort is made to keep the website running smoothly. However, we accept no liability for temporary unavailability due to maintenance, technical issues or events beyond our reasonable control.
You are responsible for ensuring that all persons who access our website through your internet connection are aware of these terms and conditions and any other applicable policies, and that they comply with them.