Repairs & Valuations
Expert jewellery repairs
We understand jewellery holds a sentimental value, family heirlooms and antique jewellery passed down through generations, and it’s important they look in optimal condition. That’s why we make it our duty to get an old favourite looking and feeling brand new again. Book an appointment to restore your precious jewellery today.
Jewellery
Repairs
Jewellery can experience wear and tear over the years, from scratches to small dents. We have over 50 years experience in repairing and restoring jewellery, bringing it back to its original elegance in no time.
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Cleaning
Taking care of your jewellery is important, especially if you’re wearing it on a daily basis. Regular cleaning and polishing can help to avoid damage and ensure your jewellery is always shining. We also offer rhodium plating to restore white gold jewellery.
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Remodelling
If you have a family heirloom or piece of vintage jewellery that is of sentimental value but not entirely your style, we can remodel the jewellery to your liking. Give your inherited jewellery a new lease of life.
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Resizing
If your ring doesn’t quite fit we can resize it to be looser or tighter depending on your requirements. Whether it’s a modern or vintage ring, we will make sure it’s the ideal fit for you.
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Design
Sometimes you can’t quite find exactly what you’re looking for or perhaps you want to create something completely unique. Our jewellery design service enables you to create a truly bespoke piece of jewellery.
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Jewellery Repairs Service
Repairing Your Jewellery
Looking for a ring repair near me? Located in the heart of Norwich, we have been repairing and restoring jewellery for over 50 years. Our aim is to help you with all your jewellery matters and depending on availability we may be able to complete some repair work and polishes on the same day. Whether you’ve lost a gem, your ring needs altering or resizing for the perfect fit or your jewellery is in need of a good clean and polish, book an appointment with us today.
Jewellery valuations
Jewellery Valuation Service
If you’re looking for a jewellery valuation near me, we can help. Getting the right valuation for your jewellery is extremely important and we always ensure it is valued at a fair price. Whilst your jewellery is in our care, it is extremely safe and fully insured. Whether you are getting a valuation for insurance purposes, probate, private sale or simply out of curiosity, book a valuation with us today.
Book a Valuation Posted on Google Matthew Watts2 May 2026Trustindex verifies that the original source of the review is Google. Lucy was absolutely amazing and very helpful, very knowledgeable and kind. The support and help I received while choosing an engagement ring was great. They even did a last minute resize to make sure I had it ready in time! Could not recommend aleks of Norwich enough. Will be going back for our wedding bandsPosted on Google Touran Adams-Murgatroyd27 April 2026Trustindex verifies that the original source of the review is Google. Absolutely thrilled with the service we have received. Richard was very good and took great care of a damaged ring we wanted fixed. The stone had fallen out and the ring was both misshaped and broken. He has repaired beautifully and it looks like a new ring. Wouldn't hesitate to use them again. ThankyouPosted on Google Thomas Raby14 April 2026Trustindex verifies that the original source of the review is Google. This is a excellent jewelry shop that offers a wide range of jewelry for all occasions and the service is second to none the knowledge of Beth was exemplary and I felt that she had my best interests at heart and handled my questions with professionalism and care. Thank you BethPosted on Google Sammy Donaldson14 April 2026Trustindex verifies that the original source of the review is Google. Visited 3 weeks ago to sell some unwanted jewellery. Was served by Hannah. She was very kind and knowledgeable in her work. Will use Aleks again in the future.Posted on Google Angela Marshall31 March 2026Trustindex verifies that the original source of the review is Google. Wonder independent jewellery shop. I had question about some earrings before purchase as I’ve been caught out by dishonest sellers before, they were happy to take may photos of the item and guarantee authenticity. I purchased some gold and Garnet earrings, which they posted the same day. They were very friendly and nothing was too much trouble, the earrings are beautiful and I’m grateful for their help selecting them. I wouldn’t hesitate to shop at Aleks again in the future!Posted on Google Will P31 March 2026Trustindex verifies that the original source of the review is Google. I'll be honest, I didn't go to Aleks with the intention of buying a ring that day. I was visiting several jewellers to check whether my ring sizer was accurate, but while I was there I got chatting about the kind of ring I had in mind and my budget. It was around ten minutes before closing, and I was very conscious of not holding anyone up, but Richard didn't give any sense of being in a rush. He took the time to go through exactly what I was looking for, talked through the options - the band, the stones - and made me feel completely at ease. The visit stuck with me. So after some deliberation I went back, and eventually settled on a design - A ruby halo ring with a diamond surround. The ring was ready within the timeframe given, and when I saw it, it was stunning. I did notice a very small darker spot in the plating after I got home. I brought it back, they looked at it, apologised without hesitation and said "no, that's not right, we'll get that sorted, when do you need it by?" Knowing my proposal was coming up, they had it back to me with plenty of time to spare, and it was perfect. Everyone in the shop was warm and helpful throughout - it really felt like a team that cares. And the complimentary gift box they gave when my fiancée and I went back together after the proposal to collect it was a nice touch. My fiancée loved the ring the moment she saw it, and it's had many compliments - couldn't have asked for a better result.Posted on Google Stuart bedford2 March 2026Trustindex verifies that the original source of the review is Google. My now fiancée and I got engaged over the festive period and on a very cold Friday soon after we decided to go engagement ring shopping. On coming to the 6th jewellers of the day a bit overwhelmed and stressed with other jewellers we entered Aleks and were immediately greeted with a friendly voice offering assistance (sorry I didn't get your name!). We explained why we were there and she replied with "let me get the diamond expert!" We were whisked off to a private area at the rear of the store and soon enough Richard appeared and immediately put at us ease. His knowledge and willingness to be part of the journey ensured that we had complete trust in what he was telling us. Whilst he went off to find some samples, we both looked at one another and said that this was the place we would find the ring! We left for lunch to discuss our options and each time Aleks came out top, so we quickly returned and sat down with Richard again who diligently assisted in helping design the perfect ring for us. No details were to small and Richards's expertise in this area ensured that we left the store knowing that we couldn’t have made a better choice. We can't wait to come back and collect this masterpiece. The whole experience was wonderful and having been to a number of jewellers that day this really was a cut above the rest, if you're in any doubt of where to buy jewellery from get yourself to Aleks!Posted on Google Mrs C13 February 2026Trustindex verifies that the original source of the review is Google. I used Aleks Jewellers’ bespoke service to create a wedding band and engagement ring. Sally was welcoming, professional, and never rushed us. She really listened, asked the right questions, and showed me stones and settings so I could visualise the final rings. I was sent a CAD design to approve before work began, which was very reassuring. The rings are exactly what I had imagined and are so comfortable to wear. I’m extremely grateful for Sally’s wonderful service and highly recommend Aleks Jewellers.Posted on Google Devvo29 January 2026Trustindex verifies that the original source of the review is Google. I went in to sell a 9ct gold ring, after being to a different place and being quoted £30. Was met by a lovely and polite lady by the name of Lucy, she was ever so helpful and polite, she quoted me triple the price (pretty much near what i was expecting). The staff and prices there are great. Highly recommend.Posted on Google Shari Arbon26 January 2026Trustindex verifies that the original source of the review is Google. We have made several purchase from Aleks over the years and had many bits of jewellery repaired of made bigger, smaller and valued for insurance purposes. The staff are always fantastic and attentive we are not mass spenders in jewellery terms but still get their full attention, help and advice. We went this Saturday to get my diamond necklace and earrings cleaned which is a life time thing having purchased them from the shop. I was so pleased with result and this is a free service which they offered us after we purchased the set. Thank you guys and here’s to the next purchase - hopefully not too far away 😉